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Full Resource Name:
Palm Beach County Consumer Affairs
Address
50 South Military Trail, Suite 201
West Palm Beach, FL 33415
(561) 712-6600
Description:
Provides investigators and clerical support staff charged with administering the Palm Beach County Consumer Affairs, Moving, Water Taxi, Price Gouging, Towing/Immobilization, Vehicle for Hire, Adult Entertainer and Home Caregiver Ordinances. This is done through informal mediation, investigation and enforcement.
Investigate, negotiate, and mediate consumer complaints against businesses with a goal of avoiding any future conflicts and misunderstandings. Protect consumers and businesses from unlawful, deceptive and unfair trade practices by the enforcement of existing Ordinance laws and regulations.
Hours:
Monday-Friday / 8 am-5 pm
Is Shelter?
No
Related Resource
Date of Official Change:
January 22, 2024
Address Listings
Physical (Primary)
50 South Military Trail, Suite 201
West Palm Beach, FL 33415
Mailing
50 S Military Trl Ste 201
West Palm Beach, FL 33415
Contacts
Angela Barnett
http://www.facebook.com/pbcgov
Rob Shelt
Phone Numbers
MAIN SITE PHONE West Palm Beach
(561) 712-6600
Fax
(561) 712-6610
Toll-Free Boca/Delray/Glades Phone
(888) 852-7362
Services
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Description
Extends consumer protections to Palm Beach County residents through licensing and enforcement of ordinances for several industries including moving, water taxi, towing & immobilization, vehicle for hire, adult entertainer and the home caregivers. Investigate, negotiate, and mediate consumer complaints against businesses with a goal of avoiding any future conflicts and misunderstandings. Protect consumers and businesses from unlawful, deceptive and unfair trade practices by the enforcement of existing Ordinance laws and regulations.
Hours
Monday-Friday / 8 am-5 pm
Required Documents
None required.
Eligibility
Resident of county or transaction must have occurred in the county. Unable to assist with the following disputes: business vs. business, disputes against government agencies (those government agencies have a process in place for this dispute), private individuals vs. private individuals, claims currently filed in court or already adjudicated.
Fees
Program Fees are listed on website www.pbcgov.com/consumer
Intake Procedure
Consumer vs Business Disputes may be filed directly online via website, www.pbcgov.com/consumer or consumers may download complaint forms from website, complete and submit by USPS mail, or via email to consumer@pbcgov.org. Licensing requirements, application processes are listed on website.
Languages
English, Spanish.
Service Area
Palm Beach County
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Provides investigators and clerical support staff charged with administering the Palm Beach County Consumer Affairs, Moving, Water Taxi, Price Gouging, Towing/Immobilization, Vehicle for Hire, Adult Entertainer and Home Caregiver Ordinances. This is done through informal mediation, investigation and enforcement. Investigate, negotiate, and mediate consumer complaints against businesses with a goal of avoiding any future conflicts and misunderstandings. Protect consumers and businesses from unlawful, deceptive and unfair trade practices by the enforcement of existing Ordinance laws and regulations.
Hours
Monday-Friday / 8 am-5 pm
Eligibility
Resident of county or transaction must have occurred in the county.
Fees
No fees charged.
Intake Procedure
Consumer vs Business Disputes may be filed directly online via website, www.pbcgov.com/consumer or consumers may download complaint forms from website, complete and submit by USPS mail, or via email to consumer@pbcgov.org. Licensing requirements, application processes are listed on website.
Languages
English, Spanish.
Service Area
Palm Beach County
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers