The Service Tree lists all services in "branched" groups, starting with the very general and moving to the very specific. Click on the name of any group name to see the sub-groups available within it. Click on a service code to see its details and the providers who offer that service.
Business Support Organizations/Services
Local offices that are responsible for the collection, processing and delivery of letters, parcels, mailgrams and other material handled by the postal service as well as retail sales of postage stamps, mailing materials and other mail related items. Most post offices also have locked post boxes that customers can rent for delivery of their mail rather than relying on general mail delivery, a service that is provided at no cost.
Telephone Call Center Services
Organizations that operate call centers staffed by individuals who are trained to answer calls for agencies, businesses, physicians and other professionals (on a regular, after hours or overflow basis), greet the caller using the client's name, take messages and, at the client's option, dispatch the message to the client's pager or cell phone, store the message for the client to call in and retrieve, place the message in a voice mail box, telephone the client with the message, or arrange for the message to be e-mailed or faxed to the client. Some services may also take catalog or e-commerce orders, schedule appointments, handle registration for seminars or other events, conduct customer satisfaction surveys, make outgoing telemarketing calls to generate sales or solicit contributions, offer mystery shopping services, provide help desk support or negotiate customized services as needed by the client.