Service Tree

The Service Tree lists all services in "branched" groups, starting with the very general and moving to the very specific. Click on the name of any group name to see the sub-groups available within it. Click on a service code to see its details and the providers who offer that service.

Accountant Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, incompetence, negligence, quality of service, excessive fees, fraud, misrepresentation, unprofessional conduct or other inappropriate business practices of accountants.

Adult Residential Facility Complaints

Programs, usually offered by licensing authorities, that accept and, where possible, attempt to resolve complaints regarding the licensing, cleanliness and safety of facilities, treatment of residents, quality of care, excessive fees, unethical or improper conduct of personnel or other inappropriate business practices of group residences for adults with disabilities, assisted living facilities, and senior residential care homes.

Alcoholic Beverages Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the content, labeling, manufacture, importation, distribution or sale of alcoholic beverages.

Architect Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, incompetence, negligence, quality of service, excessive fees, fraud, misrepresentation, unprofessional conduct or other inappropriate business practices of architects.

Automobile Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the companies that manufacture, sell, service or repair automobiles.

Bank/Savings and Loans Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the quality of service, unethical or improper conduct of personnel or other inappropriate business practices of national or state banks, state or federally chartered savings and loan companies or chartered commercial banks. Included are complaints regarding errors in computing interest, late charges or impounds, improper foreclosures on real estate loans, failure to meet loan commitments, noncompliance with the terms of the contract loan agreement or other similar problems.

Barber Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, quality of service, unsanitary conditions or practices, unethical or improper conduct of personnel or other inappropriate business practices of barbers and barbershops.

Cemetery Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, high pressure sales tactics, excessive fees, unethical or improper conduct of personnel or other inappropriate business practices of organizations that sell and maintain burial plots and other cemetery property.

Condominium Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the construction, sale, lease, purchase or management of a condominium or condominium complex.

Contractor Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding licensing; failure to complete work; poor workmanship; violation of codes relating to building, safety, and labor, truth in lending or mechanic's liens; excessive fees; unethical or improper conduct or other inappropriate business practices of building contractors. These programs may also seek to address the issue of construction-related damage through property repairs or other forms of reparation.

Cosmetologist Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, quality of service, unsanitary conditions or practices, unethical or improper conduct of personnel or other inappropriate business practices of cosmetologists or their establishments.

Credit Reporting Agency Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding inaccurate or obsolete credit reports or ratings, illegal divulgence of credit information, unethical or improper conduct of personnel or other inappropriate business practices of credit reporting companies.

Credit Union Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the services, unethical or improper conduct of personnel or other business practices of credit unions.

Electrician Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, quality of service, excessive fees, unethical or improper conduct or other inappropriate business practices of electricians.

Embalmer Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, incompetence, excessive fees, unethical or improper conduct or other inappropriate business practices of embalmers.

Engineer Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, incompetence, negligence, quality of service, excessive fees, unethical or improper conduct or other inappropriate business practices of engineers.

Finance Company Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding excessive charges, violations of truth in lending laws, deceptive advertising, unethical or improper conduct of personnel or other inappropriate business practices of finance companies, including payday lenders, that supply credit for the purchase of consumer goods and services and/or grant small loans directly to consumers, usually at a relatively high rate of interest.

Funeral Director Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, incompetence, quality of service, excessive fees, high pressure sales tactics, unethical or improper conduct or other inappropriate business practices of funeral directors.

General Consumer Complaints

Programs such as local consumer complaints offices that respond to a range of consumer issues rather than specializing in handling a particular type of complaint. These programs register complaints by consumers and, when possible, attempt to find a satisfactory resolution.

Government Complaints/Government Ombudsman Offices

Programs such as governmental, departmental or nonprofit ombudsman offices that provide assistance for people who want to register complaints about or have other issues which relate to the activities, actions or lack of action by public officials or civil service employees in local, county, state or federal government offices or the agencies they regulate and/or fund. Also included are programs that handle complaints about the availability and quality of services provided by any of these levels of government. The program provides an objective, neutral and independent review of complaints; offers reasonable remedies when complaints are substantiated; and uses information from the complaints and the investigations they trigger to identify and resolve problems within the agency or department and improve services.

Health Facility Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the licensing; incompetence of staff; cleanliness and safety of facilities; treatment of patients; quality of care; excessive fees; charges for services not rendered; unethical, improper or unprofessional conduct of personnel; or other inappropriate business practices of organizations that provide health care services.

Highway Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding road and highway operations including problems related to access, safety, construction and maintenance, traffic congestion, commuter lanes, tolls, environmental or economic impacts or other similar issues.

Home Health Care Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the quality of care, treatment of patients, unprofessional conduct of personnel or other inappropriate business practices of home health care agencies.

Insurance Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, services, unethical or improper conduct of personnel or other inappropriate business practices of companies that sell insurance or settle insurance claims.

Landscape Architect Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, incompetence, negligence, quality of service, excessive fees, misrepresentation, fraud, unprofessional conduct or other inappropriate business practices of landscape architects.

Land Surveyor Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, incompetence, negligence, quality of service, excessive fees, misrepresentation, fraud, unprofessional conduct or other inappropriate business practices of surveyors.

Loan Finder Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, excessive fees, unethical or improper conduct or other inappropriate business practices of loan finders.

Mental Health Facility Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, incompetence of staff, cleanliness and safety of facilities, treatment of patients, quality of care, excessive fees, unethical, improper or unprofessional conduct of personnel or other inappropriate business practices of inpatient or residential facilities for people who have substantive mental, emotional or social problems.

Mobile Home Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the companies that manufacture, sell, service or repair mobile homes.

Mortgage Company Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding excessive charges, violations of truth in lending or truth in real estate laws, deceptive advertising, unethical or improper conduct of personnel or other inappropriate business practices of mortgage companies.

Practitioner Complaints

Programs that accept and, where possible, attempt to resolve regarding the licensing, incompetence, negligence, violations of laws relating to the use and prescription of dangerous drugs and narcotics, quality of service, excessive fees, unprofessional conduct or other inappropriate business practices of individuals who are licensed to practice in the health, mental health and veterinary science fields.

Realtor Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, violation of truth in real estate laws, misrepresentation, fraud, unethical or improper conduct of personnel or other inappropriate business practices of real estate companies.

Restaurant Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the licensing, cleanliness, truth in menu, unethical or improper conduct of personnel or other inappropriate business practices of eating establishments.

Security/Stockbroker Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the issuance or sale of stocks and bonds.

Talent Agency Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding fee or contract disputes, quality of service, unethical or improper conduct of personnel or other inappropriate business practices of talent agencies.

Utility Service Complaints

Programs that accept and, where possible, attempt to resolve complaints regarding the rates, services, equipment, unethical or improper conduct of personnel or other inappropriate business practices of companies that provide electricity, water, natural gas or telephone services.

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