24-Hour Helpline Services

Address

Address Confidential
Fort Lauderdale, FL 33309

(954) 390-0493

http://www.211-broward.org

AKA:

First Call For Help of Broward

Description:

Provides 24-hour telephone Helpline services for anyone in Broward County who may be in need of help for a health or human service problem or may need crisis intervention. Trained counselors are available to listen to any problem and have available information on over 3000 programs that may provide assistance. All calls are free, anonymous and confidential and callers are treated with respect and dignity. Counselors are multi-lingual and have access to an interpreting service that permits callers to be helped in any one of more than 140 languages.

Hours:

Every day / 24 hours.

Handicap Accessible?

Yes

Is Shelter?

No

Related Resource

Date of Official Change:

April 29, 2026

Employer ID:

650589294

Address Listings

Mailing

Address Confidential
Fort Lauderdale, FL 33309

Physical (Primary)

Address Confidential
Fort Lauderdale, FL 33309

Contacts

Francisco Isaza

Primary Contact

Chief Operation Officer

(954) 390-0493 x8007

coo@211-broward.org

Phone Numbers

MAIN SITE PHONE Administration

(954) 390-0493

Fax

(954) 390-2447

Helpline

(954) 537-0211

Phone

211

Description

Provides 24-hour telephone Helpline services for anyone needing crisis/suicide intervention, empathetic listening support, information/referral, disaster related information, assessment of needs or advocacy/intervention within Broward's human service system.

Hours

Every day / 24 hours.

Required Documents

Contact agency.

Eligibility

No restrictions, Accepts all callers.

Fees

No fees.

Intake Procedure

Call 24-hour helplines.

Languages

English, Spanish, Creole, Language Line service.

Service Area

Broward County.

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Florida
    • Broward County

    Telephone Numbers

    Number:
    954-390-2447
    Type:
    Service Fax
    Name:
    Fax
    Number:
    954-537-0211
    Type:
    Service Phone
    Name:
    Helpline
    Number:
    954-390-0493
    Type:
    Service Phone
    Name:
    MAIN SITE PHONE Administration
    Number:
    211
    Type:
    Service Phone
    Name:
    Phone
    Edit Service DetailsClick here to see this service (TJ-3000.8500) and related services within the Service Tree.

    Description

    Provides 24-hour telephone Helpline services for anyone needing crisis/suicide intervention, empathetic listening support, information/referral, disaster related information, assessment of needs or advocacy/intervention within Broward's human service system.

    Hours

    Every day / 24 hours.

    Required Documents

    Contact agency.

    Eligibility

    No restrictions, Accepts all callers.

    Fees

    No fees.

    Intake Procedure

    Call 24-hour helplines.

    Languages

    English, Spanish, Creole, Language Line service.

    Service Area

    Broward County.

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Florida
      • Broward County

      Telephone Numbers

      Number:
      954-390-2447
      Type:
      Service Fax
      Name:
      Fax
      Number:
      954-537-0211
      Type:
      Service Phone
      Name:
      Helpline
      Number:
      954-390-0493
      Type:
      Service Phone
      Name:
      MAIN SITE PHONE Administration
      Number:
      211
      Type:
      Service Phone
      Name:
      Phone
      Edit Service DetailsClick here to see this service (TJ-3000.1500) and related services within the Service Tree.

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