Florida Public Service Commission
Address
2540 Shumard Oak Boulevard
Tallahassee, FL 32399-0850
(850) 413-6100
AKA:
FPSC
Description:
Regulates investor owned Florida utility companies. Investigates complaints against public utilities on behalf of customers. Provides information and applications for the Lilfeline Assistance Program. Consumers may receive a Lifeline discount for voice service, broadband service, or a bundle with both, but each household may only receive one discount.
Hours:
Monday-Friday / 8 am-5 pm
Is Shelter?
No
Related Resource
Date of Official Change:
February 2, 2024
Address Listings
Physical (Primary)
2540 Shumard Oak Boulevard
Tallahassee, FL 32399-0850
Mailing
2540 Shumard Oak Blvd
Tallahassee, FL 32399-0850
Contacts
Gary Clark
Phone Numbers
MAIN SITE PHONE Local Consumer Assistance Line
(850) 413-6100
Fax
(800) 511-0809
Toll-Free Consumer Assistance Line
(800) 342-3552
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
Regulates investor owned Florida utility companies. Investigates complaints against public utilities on behalf of customers. Provides information and applications for the Lilfeline Assistance Program. Consumers may receive a Lifeline discount for voice service, broadband service, or a bundle with both, but each household may only receive one discount.
Hours
Monday-Friday / 8 am-5 pm
Required Documents
Contact by phone.
Eligibility
Assists customers of PSC regulated utility companies.
Fees
No fees charged.
Intake Procedure
Contact by phone, fax, internet and walk-ins.
Languages
English, Spanish.
Service Area
State of Florida
Geography Served
- Florida
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Contact
Telephone Numbers
Description
Regulates investor owned Florida utility companies. Investigates complaints against public utilities on behalf of customers.
Hours
Monday-Friday / 8 am-5 pm
Required Documents
Contact by phone.
Eligibility
Assists customers of PSC regulated utility companies.
Fees
No fees charged.
Intake Procedure
Contact by phone, fax, internet and walk-ins.
Languages
English, Spanish.
Service Area
State of Florida
Geography Served
- Florida
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Contact
Telephone Numbers
Description
Provides information and applications for the Lilfeline Assistance Program. Consumers may receive a Lifeline discount for voice service, broadband service, or a bundle with both, but each household may only receive one discount. Monthly discounts to low-income consumers on basic residential telephone service, available only to eligible consumers.
Hours
Monday-Friday / 8 am-5 pm
Required Documents
Contact by phone.
Eligibility
Adults of any age. Florida consumers qualify for Lifeline by participating in one of a number of federal assistance programs, or by having an income that is 150% or below the federal poverty guidelines.
Fees
No fees charged.
Intake Procedure
Contact by phone, fax, website for application www.fl oridaopc.gov/lifeline.cfm
Languages
English, Spanish.
Service Area
State of Florida
Geography Served
- Florida
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Contact
Telephone Numbers
Description
Regulates investor owned Florida utility companies. Investigates complaints against public utilities on behalf of customers.
Hours
Monday-Friday / 8 am-5 pm
Required Documents
Contact by phone.
Eligibility
Assists customers of PSC regulated utility companies.
Fees
No fees charged.
Intake Procedure
Contact by phone, fax, internet and walk-ins.
Languages
English, Spanish.
Service Area
State of Florida
Geography Served
- Florida
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Contact
Telephone Numbers
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