Wounded Soldier and Family Hotline (US Army)

Address

(800) 984-8523

www.army.mil

AKA:

WSAF Hotline

Description:

Provides the Wounded Soldier and Family Hotline. The purpose of the hotline's call center is twofold: to offer wounded and injured Soldiers and family members a way to seek help to resolve medical issues and to provide an information channel of Soldier medically related issues directly to senior Army leadership so they can improve how Army serves the medical needs of our Soldiers and their families.

Hours:

Every day / 24 hours

Is Shelter?

No

Date of Official Change:

July 5, 2023

Geographies Served

  • Serves All Areas

Contacts

EMAIL

Primary Contact

usarmy.jbsa.medcom.mbx.medcom-ombudsman@mail.mil

Phone Numbers

MAIN SITE Toll-Free Phone

(800) 984-8523

Description

Provides the Wounded Soldier and Family Hotline. The purpose of the hotline's call center is twofold: to offer wounded and injured Soldiers and family members a way to seek help to resolve medical issues and to provide an information channel of Soldier medically related issues directly to senior Army leadership so they can improve how Army serves the medical needs of our Soldiers and their families.

Hours

Every day / 24 hours

Eligibility

Wounded and injured soldiers and their families.

Fees

No fees charged.

Intake Procedure

Contact by phone, be prepared to provide soldier's social security number.

Languages

English.

Service Area

Nationwide

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    Serves all areas

Telephone Numbers

Number:
800-984-8523
Type:
Service Phone
Name:
MAIN SITE Toll-Free Phone
Edit Service DetailsClick here to see this service (TJ-3200.5000) and related services within the Service Tree.

Send profile information to an email address.

Provide your email address to receive information about Wounded Soldier and Family Hotline (US Army).

Sent!

Please enter a valid email address.

Close this field

Send a condensed resource profile to your phone via text message (SMS).

Select your cell carrier and provide your phone number to receive information about Wounded Soldier and Family Hotline (US Army).

Sent!

Please enter a valid phone number.

Please select a carrier.

Standard text messaging rates may apply from your carrier. Some mobile carriers are inconsistent in their delivery of provider profiles sent to phones. If you do not receive a message within a few minutes please contact the provider directly for assistance.

Close this field

No map available.

Want to save this page for later?
Create a free account!

.