PBC Division of Community Action and Human Services (North County Office)

Special Notes/Funding

Online Applications for Utilities LIHEAP. First 50 applications and portal will close. We will have an additional 50 appointments available in our offices: Over 60+ and Disabled have priority. Will divert funding to Care to Share FPL if applicant is eligible.

Description

Provides electric payment assistance to eligible residents.

Hours

Monday-Friday / 8 am-5 pm

Required Documents

1. Past-due bill 2. Most recent utility bill to verify residency 3. Any disconnection notice 4. Gross income for all adult members of household. 2 months pay stubs. 5. Valid government issued ID 6. SS card for all household members and birth certificates for children only.

Eligibility

1. Financial hardships. 2. Palm Beach County resident

Fees

No fees charged.

Intake Procedure

Accepting applications online. LIHEAP https://www.rentalassistancepbc.org/ to apply Individuals 60 and over may be eligible for an appointment in office. Must call 561-355-4792 to be screed for an appointment

Languages

English, Spanish.

Service Area

North side of Forest Hill Boulevard to the Martin County line

Geography Served

Telephone Numbers

Special Notes/Funding

Grocery Card Assistance - Cards will be delivered by UPS

Description

Provides Grocery Card Assistance for eligible applicants in need of grocery assistance. Issuing $400 pre-loaded grocery cards to be used for food purchases within the county. Grocery cards can only be used for food grocery purchases. Funding is limited. First come first qualified approved service.

Hours

Every day / 24 hours

Eligibility

Eligible Palm Beach County residents must be a household in which at least one or more individuals meets all of the following criteria, including but not limited to: 1. Qualifies for unemployment or experienced a reduction of household income, or incurred significant costs, or experienced other financial hardships due to COVID-19 2. Has not received prior Food Assistance from Palm Beach County Community Services Department 3. Had a household income at or below 200% Federal Poverty Guideline (FPG) 4. Must be able to provide documentation of the current COVID-19 crisis. 5. Applications must be submitted online and will be processed on a first-submitted, first qualified, first-served basis, subject to funding availability. All requested information must be uploaded prior to submitting your application.

Fees

No fees charged.

Intake Procedure

Apply online at www.rentalassistancepbc.org

Languages

English

Service Area

Palm Beach County

Geography Served

Telephone Numbers

Special Notes/Funding

Emergency Rental Assistance (ERA) Accepting application only on line https://www.rentalassistancepbc.org/ to apply.

Description

Provides gas payment assistance to eligible residents who lost income due to a crisis.. Only tenants in renter households are eligible for utility assistance. Homeowners are not eligible.

Hours

Monday-Friday / 8 am-5 pm

Required Documents

1. Past-due bill 2. Most recent utility bill to verify residency 3. Any disconnection notice 4. Income and crisis documents 5. Valid government issued ID 6. Evidence of COVID-19 direct or indirect impact or non COVID financial crisis 7. Evidence of risk of homelessness

Eligibility

1. Has household income at or below 80% AMI. 2. Financial hardships due to COVID-19. Impacted directly or indirectly 3. Palm Beach County resident

Fees

No fees charged.

Intake Procedure

Must apply on line at https://www.rentalassistancepbc.org Individuals 60 and over may be eligible for an appointment in office. Must call 561-355-4792 to be screened for an appointment for Senior Citizens only.

Languages

English, Spanish.

Service Area

North side of Forest Hill Boulevard to the Martin County line

Geography Served

Telephone Numbers

Special Notes/Funding

Securing Our Future Initiative

Description

Securing Our Future Initiative provides job training, resume assistance, interview skills, financial literacy.

Hours

Call for hours. Visit website: http://www.securingourfuturepbc.org

Eligibility

Must be an adult 18 and over with the capacity and interest in improving their working situation. There must be at least one child under the age of 18 in the house.

Fees

No fees charged.

Intake Procedure

Complete the Contact Us form on website: http://www.securingourfuturepbc.org/enroll.htm

Languages

English, Spanish, Creole

Service Area

Palm Beach County

Geography Served

Telephone Numbers

Special Notes/Funding

Securing Our Future Initiative

Description

Securing Our Future Initiative provides job training, resume assistance, interview skills, financial literacy.

Hours

Call for hours. Visit website: http://www.securingourfuturepbc.org

Required Documents

Contact agency.

Eligibility

Must be an adult 18 and over with the capacity and interest in improving their working situation. There must be at least one child under the age of 18 in the house.

Fees

No fees charged.

Intake Procedure

Complete the Contact Us form on website: http://www.securingourfuturepbc.org/enroll.htm

Languages

English, Spanish, Creole

Service Area

Palm Beach County

Geography Served

Telephone Numbers

Special Notes/Funding

Securing Our Future Initiative

Description

Securing Our Future Initiative provides job training, resume assistance, interview skills, financial literacy.

Hours

Call for hours. Visit website: http://www.securingourfuturepbc.org

Eligibility

Must be an adult 18 and over with the capacity and interest in improving their working situation. There must be at least one child under the age of 18 in the house.

Fees

No fees charged.

Intake Procedure

Complete the Contact Us form on website: http://www.securingourfuturepbc.org/enroll.htm

Languages

English, Spanish, Creole

Service Area

Palm Beach County

Geography Served

Telephone Numbers

Special Notes/Funding

Apply online, maximum amount is $6000. Must have proof of crisis or homelessness. Homeless Declaration from a homeless provider

Description

Provides security deposit, first and last month rent in Palm Beach county to people relocating due to COVID crisis. Homelessness due to eviction

Hours

Monday-Friday / 8 am-5 pm

Required Documents

1. Evidence of COVID-19 direct or indirect impact 2. Evidence of risk of homelessness or housing instability 3. Evidence of income eligibility 4. Valid government issued ID

Eligibility

1. Qualifies for unemployment or experienced a reduction of household income; 2. Incurred significant costs, or experienced other financial hardships due to COVID-19 3. Demonstrates a risk of homelessness or housing instability; and 4. Has a household income at or below 80% of the area median 5. Palm Beach County resident

Fees

No fees charged.

Intake Procedure

Apply online at https://www.rentalassistancepbc.org ERA Relocation (first, last, security)

Languages

English

Service Area

North side of Forest Hill Boulevard to the Martin County line

Geography Served

Telephone Numbers

Special Notes/Funding

Online Applications for ERA first, last and security: First 25 applications and portal closes. Must not be reapplying for same service within 12 months. Maximum paid is $6,000 . Same ERA rules apply as rent.

Description

Provides security deposit, first and last month rent in Palm Beach County to people relocating due to COVID crisis or homelessness due to eviction.

Hours

Monday-Friday / 8 am-5 pm

Required Documents

1. Evidence of COVID-19 direct or indirect impact. 2. Evidence of risk of homelessness or housing instability. 3. Evidence of income eligibility. 4. Valid government issued ID.

Eligibility

1. Qualifies for unemployment or experienced a reduction of household income. 2. Incurred significant costs, or experienced other financial hardships due to COVID-19.

Fees

No fees charged.

Intake Procedure

Apply online at https://www.rentalassistancepbc.org to apply.

Languages

English.

Service Area

North side of Forest Hill Boulevard to the Martin County line.

Geography Served

Telephone Numbers

Special Notes/Funding

ERA rent 50 applications allowed.

Description

Emergency Rental Assistance (ERA 1 & 2). Provides assistance with past and current rent. ERA 1 must have a COVID related crisis that reduced income. ERA 2 crisis can be any current event that caused a reduction in income. Maximum income limit 80% AMI.

Hours

Monday-Friday / 8 am-5 pm

Required Documents

Photo ID for all Adults and SS cards for all Household members. Last two months of paystubs for all adults. Two months of bank statements. Proof of current crisis. Full lease. If lease expired, need addendum. If rent includes other charges like water and sewer, need to see a ledger from the landlord of all charges and amount due.

Eligibility

First 50 applications with restrictions. Age 60+, disabled and Families with children under 13 will be accepted only. 1. Palm Beach County resident 2. Must show a current COVID or non-COVID crisis that reduced income. 3. Renters only 4. Maximum income 80% AMI 5. All household members must be on application. 6. All adults must provide income information.

Fees

No fees charged.

Intake Procedure

Needs Prescreening through our Call Center 1-833-273-9455 Appointments only.

Languages

English,

Service Area

North side of Forest Hill Boulevard to the Martin County line

Geography Served

Telephone Numbers

Special Notes/Funding

Securing Our Future Initiative

Description

Securing Our Future Initiative provides job training, resume assistance, interview skills, financial literacy.

Hours

Call for hours. Visit website: http://www.securingourfuturepbc.org

Eligibility

Must be an adult 18 and over with the capacity and interest in improving their working situation. There must be at least one child under the age of 18 in the house.

Fees

No fees charged.

Intake Procedure

Complete the Contact Us form on website: http://www.securingourfuturepbc.org/enroll.htm

Languages

English, Spanish, Creole

Service Area

Palm Beach County

Geography Served

Telephone Numbers

Special Notes/Funding

Emergency Rental Assistance (ERA) Accepting applications and LIWAP, Low Income Water Assistance Program only on line at https://www.rentalassistancepbc.org. to apply.

Description

Water Bill assistance is available through Emergency Rental Assistance (ERA) for Renters only. LIWAP Low Income Water Assistance Program is available to both renters and homeowners.

Hours

Monday-Friday / 8 am-5 pm

Required Documents

1. Past-due bill 2. Most recent utility bill to verify residency 3. Any disconnection notice 4. Income and crisis documents 5. Valid government issued ID for all adult household members. 6. Evidence of COVID-19 direct or indirect impact or non COVID financial crisis 7. Evidence of risk of homelessness 8. Social Security Cards for all Household Members. 9. Birth Certificates for children LIWAP only

Eligibility

1. Has household income at or below 80% AMI. ERA Only, Renter only 2. Financial hardships due to a crisis 3. Palm Beach County resident 4. LIWAP income eligibility is at or below 60% State Median Income (SMI) Renter or Owner

Fees

No fees charged.

Intake Procedure

Must apply on line at https://www.rentalassistancepbc.org Individuals 60 and over may be eligible for an appointment in office. Must call 561-355-4792 to be screened for an appointment for Senior Citizens only. Library appointments are available but limited, and are for all ages.

Languages

English,

Service Area

North side of Forest Hill Boulevard to the Martin County line

Geography Served

Telephone Numbers