AHCA Consumer Services Unit
Address
PO Box 14000
Tallahassee, FL 32317-4000
(888) 419-3456
Description:
Consumer Services receives and responds to complaints against health care providers and determines whether complaints warrant investigation.
INTAKE PROCEDURE
Complaints must be filed in writing. A patient records release will be requested. Consumers may contact the Consumer Call Center for a Uniform Complaint Form or access it on the internet site.
Options
1 Register a complaint against a health care provider or HMO
2 Verify a doctor's license
3 Report Medical fraud or abuse
4 Request agency publications
5 Request referral information
Hours:
Monday-Friday / 9 am-5 pm
Is Shelter?
No
Related Resource
Date of Official Change:
August 2, 2023
Address Listings
Mailing
PO BOX 14000
Tallahassee, FL 32317-4000
Physical (Primary)
PO Box 14000
Tallahassee, FL 32317-4000
Contacts
Michelle Hart
Primary Contact
Manager
Phone Numbers
MAIN SITE PHONE
(888) 419-3456
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
Consumer Services receives and responds to complaints against health care providers and determines whether complaints warrant investigation. Options 1 Register a complaint against a health care provider or HMO 2 Verify a doctor's license 3 Report Medical fraud or abuse 4 Request agency publications 5 Request referral information
Hours
Monday-Friday / 8 am-5 pm
Required Documents
Contact agency.
Eligibility
No restrictions.
Fees
No fees charged.
Intake Procedure
Complaints must be filed in writing. A patient records release will be requested. Consumers may contact the Consumer Call Center for a Uniform Complaint Form or access it on the internet site.
Languages
English.
Service Area
Statewide
Geography Served
- Florida
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Consumer Services receives and responds to complaints against health care providers and determines whether complaints warrant investigation. Options 1 Register a complaint against a health care provider or HMO 2 Verify a doctor's license 3 Report Medical fraud or abuse 4 Request agency publications 5 Request referral information
Hours
Monday-Friday / 8 am-5 pm
Required Documents
Contact agency.
Eligibility
No restrictions.
Fees
No fees charged.
Intake Procedure
Complaints must be filed in writing. A patient records release will be requested. Consumers may contact the Consumer Call Center for a Uniform Complaint Form or access it on the internet site.
Languages
English.
Service Area
Statewide
Geography Served
- Florida
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Consumer Services receives and responds to complaints against health care providers and determines whether complaints warrant investigation. Options 1 Register a complaint against a health care provider or HMO 2 Verify a doctor's license 3 Report Medical fraud or abuse 4 Request agency publications 5 Request referral information
Hours
Monday-Friday / 9 am-5 pm
Required Documents
Contact agency.
Eligibility
No restrictions.
Fees
No fees charged.
Intake Procedure
Complaints must be filed in writing. A patient records release will be requested. Consumers may contact the Consumer Call Center for a Uniform Complaint Form or access it on the internet site.
Languages
English.
Service Area
Statewide
Geography Served
- Florida
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Consumer Services receives and responds to complaints against health care providers and determines whether complaints warrant investigation. Options 1 Register a complaint against a health care provider or HMO 2 Verify a doctor's license 3 Report Medical fraud or abuse 4 Request agency publications 5 Request referral information
Hours
Monday-Friday / 8 am-5 pm
Required Documents
Contact agency.
Eligibility
No restrictions.
Fees
No fees charged.
Intake Procedure
Complaints must be filed in writing. A patient records release will be requested. Consumers may contact the Consumer Call Center for a Uniform Complaint Form or access it on the internet site.
Languages
English.
Service Area
Statewide
Geography Served
- Florida
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Consumer Services receives and responds to complaints against health care providers and determines whether complaints warrant investigation. Options 1 Register a complaint against a health care provider or HMO 2 Verify a doctor's license 3 Report Medical fraud or abuse 4 Request agency publications 5 Request referral information
Hours
Monday-Friday / 8 am-5 pm
Required Documents
Contact agency.
Eligibility
No restrictions.
Fees
No fees charged.
Intake Procedure
Complaints must be filed in writing. A patient records release will be requested. Consumers may contact the Consumer Call Center for a Uniform Complaint Form or access it on the internet site.
Languages
English.
Service Area
Statewide
Geography Served
- Florida
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Consumer Services receives and responds to complaints against health care providers and determines whether complaints warrant investigation. Options 1 Register a complaint against a health care provider or HMO 2 Verify a doctor's license 3 Report Medical fraud or abuse 4 Request agency publications 5 Request referral information
Hours
Monday-Friday / 8 am-5 pm
Required Documents
Contact agency.
Eligibility
No restrictions.
Fees
No fees charged.
Intake Procedure
Complaints must be filed in writing. A patient records release will be requested. Consumers may contact the Consumer Call Center for a Uniform Complaint Form or access it on the internet site.
Languages
English.
Service Area
Statewide
Geography Served
- Florida
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Consumer Services receives and responds to complaints against health care providers and determines whether complaints warrant investigation. Options 1 Register a complaint against a health care provider or HMO 2 Verify a doctor's license 3 Report Medical fraud or abuse 4 Request agency publications 5 Request referral information
Hours
Monday-Friday / 8 am-5 pm
Eligibility
No restrictions.
Fees
No fees charged.
Intake Procedure
Complaints must be filed in writing. A patient records release will be requested. Consumers may contact the Consumer Call Center for a Uniform Complaint Form or access it on the internet site.
Languages
English.
Service Area
Statewide
Geography Served
- Florida
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Consumer Services receives and responds to complaints against health care providers and determines whether complaints warrant investigation. Options 1 Register a complaint against a health care provider or HMO 2 Verify a doctor's license 3 Report Medical fraud or abuse 4 Request agency publications 5 Request referral information
Hours
Monday-Friday / 8 am-5 pm
Required Documents
Contact agency.
Eligibility
No restrictions.
Fees
No fees charged.
Intake Procedure
Complaints must be filed in writing. A patient records release will be requested. Consumers may contact the Consumer Call Center for a Uniform Complaint Form or access it on the internet site.
Languages
English.
Service Area
Statewide
Geography Served
- Florida
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Consumer Services receives and responds to complaints against health care providers and determines whether complaints warrant investigation. Options 1 Register a complaint against a health care provider or HMO 2 Verify a doctor's license 3 Report Medical fraud or abuse 4 Request agency publications 5 Request referral information
Hours
Monday-Friday / 8 am-5 pm
Eligibility
No restrictions.
Fees
No fees charged.
Intake Procedure
Complaints must be filed in writing. A patient records release will be requested. Consumers may contact the Consumer Call Center for a Uniform Complaint Form or access it on the internet site.
Languages
English.
Service Area
Statewide
Geography Served
- Florida
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Consumer Services receives and responds to complaints against health care providers and determines whether complaints warrant investigation. Options 1 Register a complaint against a health care provider or HMO 2 Verify a doctor's license 3 Report Medical fraud or abuse 4 Request agency publications 5 Request referral information
Hours
Monday-Friday / 8 am-5 pm
Required Documents
Contact agency.
Eligibility
No restrictions.
Fees
No fees charged.
Intake Procedure
Complaints must be filed in writing. A patient records release will be requested. Consumers may contact the Consumer Call Center for a Uniform Complaint Form or access it on the internet site.
Languages
English.
Service Area
Statewide
Geography Served
- Florida
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Consumer Services receives and responds to complaints against health care providers and determines whether complaints warrant investigation. Options 1 Register a complaint against a health care provider or HMO 2 Verify a doctor's license 3 Report Medical fraud or abuse 4 Request agency publications 5 Request referral information
Hours
Monday-Friday / 8 am-5 pm
Required Documents
Contact agency.
Eligibility
No restrictions.
Fees
No fees charged.
Intake Procedure
Complaints must be filed in writing. A patient records release will be requested. Consumers may contact the Consumer Call Center for a Uniform Complaint Form or access it on the internet site.
Languages
English.
Service Area
Statewide
Geography Served
- Florida
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
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