The Volen Center

Address

1515 West Palmetto Park Road
Boca Raton, FL 33486

(561) 395-8920

http://www.volencenter.com

Description:

Health and human services for the older population of South Palm Beach County. Active senior program, senior dining sites, adult day care, caregiver support, case management, transportation, information and referral.

Congregate meal site: serves at noon.
For information call 561-395-8920 ext. 236

Hours:

Monday-Friday / 8 am-5 pm

Is Shelter?

No

Date of Official Change:

February 23, 2024

Address Listings

Physical (Primary)

1515 West Palmetto Park Road
Boca Raton, FL 33486

Mailing

1515 W Palmetto Park Rd
Boca Raton, FL 33486

Contacts

Elizabeth Lugo

Primary Contact

President/CEO

vcdays@volencenter.com

Elizabeth Schlacher

Director of Compliance

(561) 395-8920 x284

schlachere@volencenter.com

Jared Policano

Chief Operating Officer

(561) 395-8920 x272

policanoj@volencenter.com

Phone Numbers

MAIN SITE PHONE

(561) 395-8920

Adult Day Care Phone

(561) 395-8920 x289

EHEAP Phone

(561) 395-8920 x4

Fax

(561) 338-9127

General Paratransit/Community Ride Program Phone

(561) 395-8920 x212

North/Central Palm Beach County Phone

(561) 736-3820

Older Adults Social Clubs Phone

(561) 395-8920 x224

Senior Centers Phone

(561) 395-8920 x224

Senior Ride Phone

(561) 395-8920 x212

Transportation Phone

(561) 395-8920 x5

Accessibility:

Wheelchair Access.

Description

Provide care and supervision in a protective setting for dependent adults living in the community during some portion of a 24-hour day. Services may include social and recreational activities, training that is essential for sustaining activities of daily living.

Hours

Call for hours.

Required Documents

Contact by phone.

Eligibility

Adults.

Fees

Contact agency.

Intake Procedure

Contact agency.

Languages

English

Service Area

Serves Southern Palm Beach County, south side of Hypoluxo Road south to county line

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Florida
    • Palm Beach County
      • Boca Raton
      • Boynton Beach
      • Briny Breezes
      • Delray Beach
      • Gulf Stream
      • Highland Beach
      • Ocean Ridge
      • Village Of Golf

Contact

Name:
Elizabeth Lugo
Title:
President/CEO
Email:
vcdays@volencenter.com

Telephone Numbers

Number:
561-395-8920
Type:
Service Phone
Name:
MAIN SITE PHONE
Edit Service DetailsClick here to see this service (PH-0320.0400) and related services within the Service Tree.

Special Notes/Funding

Utility Funds available for past due or final notices only. EHEAP funds available for callers in Delray and Boca.

Description

The EHEAP program is provided to prevent the loss of electrical utility services placing elders at risk because they cannot pay their electrical bills. The inability to cool or heat a home may place seniors at grave risk because of illness, inability to prepare food, and other issues. EHEAEP can be used to intervene in any one of the following circumstances.

Hours

Monday-Friday / 8 am-5 pm

Required Documents

Must have a documented emergency and can otherwise pay their bills from month to month and can show this by providing copies of all income and expenses. IF the client has a deficit in this income compared to expenses, they will not be approved.

Eligibility

1. The heating/cooling source is shut off, or is about to be shut off. Have received final notice. 2. Being out of or at imminent risk of being out of heating fuel. 3. Payment of fees is required for a new connection for power or power is already turned off (where lack of power would make it impossible to heat or cool the home during heating and cooling seasons). 4. There is an immediate need for blankets, fans, fuel, oil, etc. 5. Other documented needs regarding the lack of heating/cooling such as blankets or fans. 6. At least one elder age 60 or above must live in the household. 7. The elder requesting EHEAEP does not live in government subsidized housing in which home energy costs are included in the rent (not applicable to fans, blankets, etc.); in a group living facility or private home whose cost of residence is at least partially paid through any foster care of residential program administered by the state; or as a student and reside in a dormitory. 8. Households are eligible if the income is equal to or less than the income limit specified for the household size. Specifically, household income for all household members when combined must place the household at or below 150% of the annual poverty level for the household size. The income eligibility will be determined by calculating the total earned and unearned income received by household members during the month of application minus exclusions as specified by guidelines. Income must be verified. 9. The EHEAEP worker must also verify that the energy crisis exists by collecting documentation showing a delinquent payment amount, final shut-off notice, or other documentation from the utility company and through contacting the utility company directly to verify that the documentation presented is accurate. To receive blankets, fans, portable heaters, fuel or repairs to heating/cooling source, an acceptable statement made by the consumer explaining need is sufficient.

Fees

No fees charged.

Intake Procedure

Contact EHEAP specialist by phone to make an appointment.

Languages

English, Spanish, Creole with access to a translator if needed.

Service Area

Palm Beach County

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Florida
    • Palm Beach County
      • Boca Raton
      • Boynton Beach
      • Briny Breezes
      • Delray Beach
      • Gulf Stream
      • Highland Beach
      • Ocean Ridge
      • Village Of Golf

Contact

Name:
Elizabeth Lugo
Title:
President/CEO
Email:
vcdays@volencenter.com

Telephone Numbers

Number:
561-395-8920 x4
Type:
Service Phone
Name:
EHEAP Phone
Edit Service DetailsClick here to see this service (BV-8900.9300-180) and related services within the Service Tree.

Description

Provide Seniors ages 60 and older and experiencing a financial crisis assistance with food vouchers, rent, mortgage, water bills, gas bills, electric bills, prescriptions.

Hours

Monday-Friday / 8:30 am-4:30 pm

Required Documents

Personal budget information and documentation of applicants' crisis.

Eligibility

Applicants must be 60 years old or older, live in designated service area and provide a completed application found on website.

Fees

No fees charged.

Intake Procedure

Applications are found on website under our programs tab and Senior Supportive Services option.

Languages

English, Spanish, Creole, ASL.

Service Area

Boca Raton, Boynton Beach, Delray Beach

Geography Served

None

Contact

Name:
Elizabeth Lugo
Title:
President/CEO
Email:
vcdays@volencenter.com

Telephone Numbers

Number:
561-395-8920
Type:
Service Phone
Name:
MAIN SITE PHONE
Edit Service DetailsClick here to see this service (BD-1800.2250) and related services within the Service Tree.

Special Notes/Funding

The Volen Center's Emergency Fund for Seniors

Description

Provide Seniors ages 60 and older and experiencing a financial crisis assistance with gas bills

Hours

Monday-Friday / 8:30 am-4:30 pm

Required Documents

Personal budget information and documentation of applicants' crisis.

Eligibility

Applicants must be 60 years old or older, live in designated service area and provide a completed application found on website. Must have a documented emergency and can otherwise pay their bills from month to month and can show this by providing copies of all income and expenses. IF the client has a deficit in this income compared to expenses, they will not be approved.

Fees

No fees charged.

Intake Procedure

Applications are found on website under our programs tab and Senior Supportive Services option.

Languages

English, Spanish, Creole, ASL.

Service Area

Boca Raton, Boynton Beach, Delray Beach

Geography Served

None

Contact

Name:
Elizabeth Lugo
Title:
President/CEO
Email:
vcdays@volencenter.com

Telephone Numbers

Number:
561-395-8920
Type:
Service Phone
Name:
MAIN SITE PHONE
Edit Service DetailsClick here to see this service (BV-8900.9300-250) and related services within the Service Tree.

Special Notes/Funding

The Volen Center's Emergency Fund for Seniors - 4-8 weeks application process.

Description

Provide Seniors ages 60 and older and experiencing a financial crisis assistance with food vouchers, rent, mortgage, water bills, gas bills, electric bills, prescriptions.

Hours

Monday-Friday / 8:30 am-4:30 pm

Required Documents

Personal budget information and documentation of applicants' crisis. Must present a copy of a rental agreement or mortgage bill, along with any late or eviction notice.

Eligibility

Applicants must be 60 years old or older, live in designated service area and provide a completed application found on website.

Fees

No fees charged.

Intake Procedure

Applications are found on website under programs tab and Senior Supportive Services option. Will take 4-8 weeks for application process.

Languages

English, Spanish, Creole, ASL.

Service Area

Boca Raton, Boynton Beach, Delray Beach

Geography Served

None

Contact

Name:
Elizabeth Lugo
Title:
President/CEO
Email:
vcdays@volencenter.com

Telephone Numbers

Number:
561-395-8920
Type:
Service Phone
Name:
MAIN SITE PHONE
Edit Service DetailsClick here to see this service (BH-3800.5000) and related services within the Service Tree.

Special Notes/Funding

Life Enrichment

Description

Provides programs and activities for older adults. Fitness programs, bingo, exercise, card games, discussion groups, live entertainment. Transportation provided.

Hours

Call for days and times.

Required Documents

Contact by phone.

Eligibility

Adults.

Fees

$75.00/year

Intake Procedure

Contact by phone.

Languages

English.

Service Area

Southern Palm Beach County

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Florida
    • Palm Beach County
      • Boca Raton
      • Briny Breezes
      • Delray Beach
      • Gulf Stream
      • Highland Beach
      • Ocean Ridge
      • Village Of Golf

Contact

Name:
Elizabeth Lugo
Title:
President/CEO
Email:
vcdays@volencenter.com

Telephone Numbers

Number:
561-395-8920 x224
Type:
Service Phone
Name:
Older Adults Social Clubs Phone
Edit Service DetailsClick here to see this service (PS-8000.6000) and related services within the Service Tree.

Description

Provide Seniors ages 60 and older and experiencing a financial crisis assistance with food vouchers, rent, mortgage, water bills, gas bills, electric bills, prescriptions.

Hours

Monday-Friday / 8:30 am-4:30 pm

Required Documents

Personal budget information and documentation of applicants' crisis.

Eligibility

Applicants must be 60 years old or older, live in designated service area and provide a completed application found on website.

Fees

No fees charged.

Intake Procedure

Applications are found on website under our programs tab and Senior Supportive Services option.

Languages

English, Spanish, Creole, ASL.

Service Area

Boca Raton, Boynton Beach, Delray Beach

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Florida
    • Palm Beach County
      • Boca Raton
      • Boynton Beach
      • Delray Beach

Contact

Name:
Elizabeth Lugo
Title:
President/CEO
Email:
vcdays@volencenter.com

Telephone Numbers

Number:
561-395-8920
Type:
Service Phone
Name:
MAIN SITE PHONE
Edit Service DetailsClick here to see this service (LH-5100.6500) and related services within the Service Tree.

Description

Senior Center serves for the older population of South Palm Beach County.

Hours

Monday-Friday / 8 am-5 pm

Required Documents

Contact by phone.

Eligibility

Age 60 or older.

Fees

fees vary

Intake Procedure

Contact by phone.

Languages

English.

Service Area

South Coastal Palm Beach County

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Florida
    • Palm Beach County
      • Boca Raton
      • Briny Breezes
      • Delray Beach
      • Gulf Stream
      • Highland Beach
      • Ocean Ridge
      • Village Of Golf

Contact

Name:
Elizabeth Lugo
Title:
President/CEO
Email:
vcdays@volencenter.com

Telephone Numbers

Number:
561-338-9127
Type:
Fax
Name:
Fax
Number:
561-395-8920 x224
Type:
Service Phone
Name:
Senior Centers Phone
Edit Service DetailsClick here to see this service (TC-5500.8000) and related services within the Service Tree.

Special Notes/Funding

Senior Transportation - Community Coach - FREE transportation to Doctor appointment ONLY Monday-Friday / 10 am - 2 pm. End date TBD.

Description

Transportation for persons age 60 and over. Must live within service area (south of Hypoluxo Road to the Broward County line.)

Hours

Monday-Friday / 7:30 am-6 pm. FREE transportation to Doctor appointment ONLY Monday-Friday / 10 am-2 pm. End date TBD.

Required Documents

Contact agency.

Eligibility

Age 60 and over; live within service area (South of Hypoluxo Road, Lake Worth); 24-Hour notice.

Fees

Call for information. Free rides available for many destinations.

Intake Procedure

Call by 1 pm the day before the ride is needed.

Languages

English, Spanish, Creole.

Service Area

Serves Southern Palm Beach County, south side of Hypoluxo Road south to county line

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Florida
    • Palm Beach County
      • Boca Raton
      • Boynton Beach
      • Briny Breezes
      • Delray Beach
      • Gulf Stream
      • Highland Beach
      • Ocean Ridge
      • Village Of Golf

Contact

Name:
Elizabeth Lugo
Title:
President/CEO
Email:
vcdays@volencenter.com

Telephone Numbers

Number:
561-395-8920 x212
Type:
Service Phone
Name:
Senior Ride Phone
Edit Service DetailsClick here to see this service (BT-4500.6500-800) and related services within the Service Tree.

Special Notes/Funding

The Volen Center's Emergency Fund for Seniors

Description

Provide Seniors ages 60 and older and experiencing a financial crisis assistance with food vouchers, rent, mortgage, water bills, gas bills, electric bills, prescriptions.

Hours

Monday-Friday / 8:30 am-4:30 pm

Required Documents

Must have a documented emergency and can otherwise pay their bills from month to month and can show this by providing copies of all income and expenses. IF the client has a deficit in this income compared to expenses, they will not be approved.

Eligibility

Applicants must be 60 years old or older, live in designated service area and provide a completed application found on website.

Fees

No fees charged.

Intake Procedure

Applications are found on website under our programs tab and Senior Supportive Services option.

Languages

English, Spanish, Creole, ASL.

Service Area

Boca Raton, Boynton Beach, Delray Beach

Geography Served

None

Contact

Name:
Elizabeth Lugo
Title:
President/CEO
Email:
vcdays@volencenter.com

Telephone Numbers

Number:
561-395-8920
Type:
Service Phone
Name:
MAIN SITE PHONE
Edit Service DetailsClick here to see this service (BV-8900.9300-950) and related services within the Service Tree.

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