Special Needs Connnections Helpline

Address

3317 Northwest 10th Terrace, Suite 403
Fort Lauderdale, FL 33309

(954) 537-0211

http://www.211specialneeds.org

AKA:

First Call For Help of Broward

Description:

Provides a "No Wrong Door" approach of entry into the Broward County System of Special Education and related services. The program offers more than basic information and referral services, including: providing an overview of the special needs system in Broward County, explaining how to access varying levels of services, identifying the caller's primary and additional needs, matching the caller's needs to existing community resources, following up with community providers and/or callers to determine disposition of referrals, offering follow-up calls and/or on-going contacts with the family, providing information regarding legal and advocacy services, and maintaining a log of unmet needs and systematic problems identified.

Hours:

Monday-Friday 8:30 am-8:00 pm. After hours, helpline counselors will take messages

Handicap Accessible?

Yes

Is Shelter?

No

Related Resource

Date of Official Change:

July 28, 2023

Address Listings

Mailing

3317 NW 10th Terr Ste 403
Fort Lauderdale, FL 33309

Physical (Primary)

3317 Northwest 10th Terrace, Suite 403
Fort Lauderdale, FL 33309

Contacts

Billie Morgan

Primary Contact

Program Manager

(954) 390-0493 x8009

bmorgan@211-broward.org

Phone Numbers

MAIN SITE PHONE Helpline

(954) 537-0211

Fax

(954) 390-2447

Phone

211

Description

Provides a No Wrong Door approach of entry into the Broward County System of Special Education and related services. The program offers more than basic information and referral services, including: providing an overview of the special needs system in Broward County, explaining how to access varying levels of services, identifying the caller's primary and additional needs, matching the caller's needs to existing community resources, following up with community providers and/or callers to determine disposition of referrals, offering follow-up calls and/or on-going contacts with the family, providing information regarding legal and advocacy services, and maintaining a log of unmet needs and systematic problems identified.

Hours

Monday-Friday / 8 am-8 pm

Required Documents

Contact agency.

Eligibility

Individuals 22 years old or younger with Autism, Spina Bifida, Intellectual Disability, Cerebral Palsy, Down Syndrome, deaf or hard of hearing, speech/language disorder, or traumatic brain injury.

Fees

No fees charged.

Intake Procedure

Calls accepted 24-hours a day. After hours Helpline counselors will only take messages.

Languages

English, Spanish, Creole, Language Line Service.

Service Area

Broward County

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Florida
    • Broward County

    Contact

    Name:
    Billie Morgan
    Title:
    Program Manager
    Phone:
    954-390-0493 x8009
    Email:
    bmorgan@211-broward.org

    Telephone Numbers

    Number:
    954-390-2447
    Type:
    Service Fax
    Name:
    Fax
    Number:
    954-537-0211
    Type:
    Service Phone
    Name:
    MAIN SITE PHONE Helpline
    Number:
    211
    Type:
    Service Phone
    Name:
    Phone
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