PBC Division of Community Action and Human Services (West Palm Beach Office)

Address

810 Datura Street
West Palm Beach, FL 33407

(561) 355-4792

http://discover.pbcgov.org/communityservices/humanservices/Pages/default.aspx

Description:

Financial assistance to prevent homelessness and provide resources to sustain housing for residents, including utility payments; water, electric and gas, rent assistance payments and relocation Services; security deposits.

New Grant (COFFO) For Farmworkers only. $600 food card.

Hours:

Monday-Friday / 8 am-5 pm

Is Shelter?

No

Related Resource

Date of Official Change:

October 29, 2024

Address Listings

Physical (Primary)

810 Datura Street
West Palm Beach, FL 33407

Mailing

810 Datura St
West Palm Beach, FL 33407

Contacts

Sammiedan Sutton

Primary Contact

ssutton@pbcgov.org

Jodie Boisvert

Program Evaluator

jboisvert@pbcgov.org

Phone Numbers

MAIN SITE PHONE

(561) 355-4792

Special Notes/Funding

Online Applications for Utilities LIHEAP. FOver 60+ and Disabled have priority. Appointments for 60+ can be made at 1-833-273-9455.

Description

Provides electric payment assistance to eligible residents. Homeowners and Renters are eligible for FPL Care to Share.

Hours

Monday-Friday / 8 am-5 pm

Required Documents

1. Past-due bill 2. Most recent utility bill to verify residency 3. Any disconnection notice 4. Gross income for all adult members of household. 2 months pay stubs. 5. Valid government issued ID 6. SS card for all household members and birth certificates for children only.

Eligibility

1. Financial hardships. 2. Palm Beach County resident

Fees

No fees charged.

Intake Procedure

Accepting applications online. FPL Care to Share. https://www.rentalassistancepbc.org/ to apply Individuals 60 and over may be eligible for an appointment in office. Must call 561-355-4792 to be screened for an appointment for Senior Citizens only.

Languages

English

Service Area

West Palm Beach

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Florida
    • Palm Beach County
      • West Palm Beach

Telephone Numbers

Number:
561-355-4792
Type:
Service Phone
Name:
MAIN SITE PHONE
Edit Service DetailsClick here to see this service (BV-8900.9300-180) and related services within the Service Tree.

Special Notes/Funding

Grocery Card Assistance - Cards will be delivered by UPS

Description

Provides Grocery Card Assistance for eligible applicants in need of grocery assistance. Issuing $400 pre-loaded grocery cards to be used for food purchases within the county. Grocery cards can only be used for food grocery purchases. Funding is limited. First come first qualified approved service.

Hours

Every day / 24 hours

Eligibility

Eligible Palm Beach County residents must be a household in which at least one or more individuals meets all of the following criteria, including but not limited to: 1. Qualifies for unemployment or experienced a reduction of household income, or incurred significant costs, or experienced other financial hardships due to COVID-19 2. Has not received prior Food Assistance from Palm Beach County Community Services Department 3. Had a household income at or below 200% Federal Poverty Guideline (FPG) 4. Must be able to provide documentation of the current COVID-19 crisis. 5. Applications must be submitted online and will be processed on a first-submitted, first qualified, first-served basis, subject to funding availability. All requested information must be uploaded prior to submitting your application

Fees

No fees charged.

Intake Procedure

Apply online at www.rentalassistancepbc.org

Languages

English

Service Area

Palm Beach County

Geography Served

None

Telephone Numbers

Number:
561-355-4792
Type:
Service Phone
Name:
MAIN SITE PHONE
Edit Service DetailsClick here to see this service (BD-1800.2250) and related services within the Service Tree.

Description

Provides gas payment assistance to eligible residents who lost income due to a crisis. Only tenants in renter households are eligible for utility assistance. Homeowners are not eligible.

Hours

Monday-Friday / 8 am-5 pm

Required Documents

1. Past-due bill 2. Most recent utility bill to verify residency 3. Any disconnection notice 4. Income and crisis documents 5. Valid government issued ID 6. Evidence of COVID-19 direct or indirect impact or non COVID 7. Evidence of risk of homelessness

Eligibility

1. Has household income at or below 80% AMI. 2. Financial hardships due to COVID-19. Impacted directly or indirectly financial crisis 3. Palm Beach County resident

Fees

No fees charged.

Intake Procedure

Must apply on line at https://www.rentalassistancepbc.org Individuals 60 and over may be eligible for an appointment in office. Must call 561-355-4792 to be screened for an appointment for Senior Citizens only.

Languages

English

Service Area

West Palm Beach

Geography Served

None

Telephone Numbers

Number:
561-355-4792
Type:
Service Phone
Name:
MAIN SITE PHONE
Edit Service DetailsClick here to see this service (BV-8900.9300-250) and related services within the Service Tree.

Special Notes/Funding

Securing Our Future Initiative

Description

Securing Our Future Initiative provides job training, resume assistance, interview skills, financial literacy.

Hours

Call for hours. Visit website: http://www.securingourfuturepbc.org

Eligibility

Must be an adult 18 and over with the capacity and interest in improving their working situation. There must be at least one child under the age of 18 in the house.

Fees

No fees charged.

Intake Procedure

Complete the Contact Us form on website: http://www.securingourfuturepbc.org/enroll.htm

Languages

English, Spanish, Creole

Service Area

Palm Beach County

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Florida
    • Palm Beach County
      • West Palm Beach

Telephone Numbers

Number:
561-355-4792
Type:
Service Phone
Name:
MAIN SITE PHONE
Edit Service DetailsClick here to see this service (ND-2000.6500-340) and related services within the Service Tree.

Special Notes/Funding

Securing Our Future Initiative

Description

Securing Our Future Initiative provides job training, resume assistance, interview skills, financial literacy.

Hours

Call for hours. Visit website: http://www.securingourfuturepbc.org

Eligibility

Must be an adult 18 and over with the capacity and interest in improving their working situation. There must be at least one child under the age of 18 in the house.

Fees

No fees charged.

Intake Procedure

Complete the Contact Us form on website: http://www.securingourfuturepbc.org/enroll.htm

Languages

English, Spanish, Creole

Service Area

Palm Beach County

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Florida
    • Palm Beach County
      • West Palm Beach

Telephone Numbers

Number:
561-355-4792
Type:
Service Phone
Name:
MAIN SITE PHONE
Edit Service DetailsClick here to see this service (ND-2000.3500) and related services within the Service Tree.

Special Notes/Funding

Securing Our Future Initiative

Description

Securing Our Future Initiative provides job training, resume assistance, interview skills, financial literacy.

Hours

Call for hours. Visit website: http://www.securingourfuturepbc.org

Eligibility

Must be an adult 18 and over with the capacity and interest in improving their working situation. There must be at least one child under the age of 18 in the house.

Fees

No fees charged.

Intake Procedure

Complete the Contact Us form on website: http://www.securingourfuturepbc.org/enroll.htm

Languages

English, Spanish, Creole

Service Area

Palm Beach County

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Florida
    • Palm Beach County
      • West Palm Beach

Telephone Numbers

Number:
561-355-4792
Type:
Service Phone
Name:
MAIN SITE PHONE
Edit Service DetailsClick here to see this service (DM-6500) and related services within the Service Tree.

Special Notes/Funding

Applicants may apply on line. Maximum for First last and security is $6000 total.

Description

Provides security deposit, first and last month rent in Palm Beach county to people relocating. Homelessness due to eviction.

Hours

Monday-Friday / 8 am-5 pm

Required Documents

1. Evidence of crisis direct or indirect impact 2. Evidence of risk of homelessness or housing instability 3. Evidence of income eligibility 4. Valid government issued ID

Eligibility

1. Qualifies for unemployment or experienced a reduction of household income; 2. Incurred significant costs, or experienced other financial hardships due to crisis. 3. Demonstrates a risk of homelessness or housing instability; and 4. Has a household income at or below 80% of the area median 5. Palm Beach County resident

Fees

No fees charged.

Intake Procedure

Must apply online at https://www.rentalassistancepbc.org ERA Relocation (first, last, security)

Languages

English.

Service Area

West Palm Beach.

Geography Served

None

Telephone Numbers

Number:
561-355-4792
Type:
Service Phone
Name:
MAIN SITE PHONE
Edit Service DetailsClick here to see this service (BH-3900.7000) and related services within the Service Tree.

Special Notes/Funding

Online Applications for ERA first, last and security:

Description

Online Applications for ERA first, last and security: Must not be reapplying for same service within 12 months. Maximum paid is $6,000 . Same ERA rules apply as rent.

Hours

Monday-Friday / 8 am-5 pm

Required Documents

1. Evidence of crisis. 2. Evidence of risk of homelessness or housing instability. 3. Evidence of income eligibility. 4. Valid government issued ID.

Eligibility

1. Qualifies for unemployment or experienced a reduction of household income; 2. Incurred significant costs, or experienced other financial hardships due to crisis. 3. Demonstrates a risk of homelessness or housing instability; and 4. Has a household income at or below 80% of the area median

Fees

No fees charged.

Intake Procedure

Apply online at https://www.rentalassistancepbc.org to apply.

Languages

English.

Service Area

West Palm Beach.

Geography Served

None

Telephone Numbers

Number:
561-355-4792
Type:
Service Phone
Name:
MAIN SITE PHONE
Edit Service DetailsClick here to see this service (BH-3800.7250) and related services within the Service Tree.

Description

Emergency Rental Assistance (ERA). Provides assistance with past and current rent.

Hours

Monday-Friday / 8 am-5 pm

Required Documents

Photo ID for all Adults and SS cards for all Household members. Last two months of paystubs for all adults. Two months of bank statements. Proof of current crisis. Full lease. If lease expired, need addendum. If rent includes other charges like water and sewer, need to see a ledger from the landlord of all charges and amount due.

Eligibility

If already received rent up to $25,000 with ERA or ESG funds, will no longer be eligible 1. Palm Beach County resident 2. Must show a current crisis that reduced income. 3. Renters only 4. Maximum income 80% AMI 5. All household members must be on application. 6. All adults must provide income information.

Fees

No fees charged.

Intake Procedure

Apply online at https://www.rentalassistancepbc.org maximum amount is $6000. Must have proof of crisis or homelessness. Homeless Declaration from a homeless provider

Languages

English

Service Area

West Palm Beach

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Florida
    • Palm Beach County
      • West Palm Beach

Telephone Numbers

Number:
561-355-4792
Type:
Service Phone
Name:
MAIN SITE PHONE
Edit Service DetailsClick here to see this service (BH-3800.7000) and related services within the Service Tree.

Special Notes/Funding

Securing Our Future Initiative

Description

Securing Our Future Initiative provides job training, resume assistance, interview skills, financial literacy.

Hours

Call for hours. Visit website: http://www.securingourfuturepbc.org

Eligibility

Must be an adult 18 and over with the capacity and interest in improving their working situation. There must be at least one child under the age of 18 in the house.

Fees

No fees charged.

Intake Procedure

Complete the Contact Us form on website: http://www.securingourfuturepbc.org/enroll.htm

Languages

English, Spanish, Creole

Service Area

Palm Beach County

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Florida
    • Palm Beach County
      • West Palm Beach

Telephone Numbers

Number:
561-355-4792
Type:
Service Phone
Name:
MAIN SITE PHONE
Edit Service DetailsClick here to see this service (ND-2000.6500-700) and related services within the Service Tree.

Special Notes/Funding

Emergency Rental Assistance (ERA) Accepting applications and LIWAP, Low Income Water Assistance Program only on line at https://www.rentalassistancepbc.org. to apply.

Description

LIWAP Low Income Water Assistance Program is available to both renters and homeowners.

Hours

Monday-Friday / 8 am-5 pm

Required Documents

1. Past-due bill 2. Most recent utility bill to verify residency 3. Any disconnection notice 4. Income and crisis documents 5. Valid government issued ID for all adult household members. 6. Evidence of COVID-19 direct or indirect impact or non COVID financial crisis 7. Evidence of risk of homelessness 8. Social Security Cards for all Household Members. 9. Birth Certificates for children LIWAP only

Eligibility

1. Has household income at or below 80% AMI. ERA Only, Renter only 2. Financial hardships due to a crisis 3. Palm Beach County resident 4. LIWAP income eligibility is at or below 60% State Median Income (SMI) Renter or Owner

Fees

No fees charged.

Intake Procedure

Must apply on line at https://www.rentalassistancepbc.org Individuals 60 and over may be eligible for an appointment in office. Must call 561-355-4792 to be screened for an appointment for Senior Citizens only. Library appointments are available but limited, and are for all ages.

Languages

English

Service Area

West Palm Beach

Geography Served

None

Telephone Numbers

Number:
561-355-4792
Type:
Service Phone
Name:
MAIN SITE PHONE
Edit Service DetailsClick here to see this service (BV-8900.9300-950) and related services within the Service Tree.

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