AHCA Consumer Services Unit

Address

Undisclosed
Tallahassee, FL 32317-4000

(888) 419-3456

http://www.ahca.myflorida.com/MCHQ/Field_Ops/CAU.shtml

Description:

Consumer Services receives and responds to complaints against health care providers and determines whether complaints warrant investigation.

INTAKE PROCEDURE
Complaints must be filed in writing. A patient records release will be requested. Consumers may contact the Consumer Call Center for a Uniform Complaint Form or access it on the internet site.

Options
1 Register a complaint against a health care provider or HMO
2 Verify a doctor's license
3 Report Medical fraud or abuse
4 Request agency publications
5 Request referral information

Hours:

Monday-Friday / 9 am-5 pm

Is Shelter?

No

Related Resource

Date of Official Change:

June 21, 2024

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